Refund policy

Thank you for shopping at Fashion Paradise. We want you to love your purchase! If you're not completely satisfied, we're here to help.

🔄 Returns

  • You have 3 days from the date of delivery to return an item.

  • To be eligible for a return:

    • The item must be unused, unworn, and in the same condition that you received it.

    • The item must be in its original packaging.

    • A receipt or proof of purchase is required.

🚫 Non-Returnable Items

Certain items are non-returnable, including:

  • Final sale items

  • Gift cards

  • Personal care items (e.g., undergarments, hygiene-related products)

  • Electronics that have been unsealed or used

🔁 Exchange Policy

We do not offer exchanges for size, color, or change of mind. Items are only replaced if they are defective or damaged. To request a replacement for the same item, contact us at faisalm2984@gmail.com with your order number and details.

💸 Refunds

  • Once your return is received and inspected, we will notify you via email.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10–15 business days.

  • Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

🚚 Return Shipping

  • Customers are responsible for paying their own return shipping costs.

  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

📩 How to Initiate a Return

To start a return, please contact our customer service team at:

📧 Contact: Live Chat Support
📦 Return Address: We will provide the return address once your claim is approved.

❗ Note

Please do not send your purchase back to the manufacturer or without first contacting us. Unauthorized returns may not be accepted.

ℹ️ Need Help?

If you have any questions about our Return & Refund Policy, feel free to contact Live Chat Support: